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Public input sought for CALEA Communications accreditation
Published: 2/22/2021
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On March 8, a team of assessors from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) will be conducting a virtual assessment of the Novi Regional 911 Center.
By choosing to be accredited through CALEA, the Novi Regional 911 Center has voluntarily accepted the challenge to meet the most rigorous set of standards designed for public safety communications in the United States.
“Verification by the CALEA assessment team that the Novi Regional 911 Center meets the Commission’s state-of-the-art standards is a highly prized recognition of public safety communications professional excellence,” said Director of Public Safety/Chief of Police David E. Molloy.
As part of the virtual on-site assessment, agency employees and members of the community are invited to offer their comments during a public call-in session on Monday, March 8, starting at 1 p.m. The call-in number to be used is 248.347.0448.
Persons wishing to offer written comments about the Novi Police Department’s ability to meet the standards for accreditation are requested to write: Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), 13575 Heathcote Boulevard Suite 320 Gainesville, Virginia 20155, or e-mail to, with the subject line “Novi, Michigan Police Department.”
The Novi Regional 911 Center must comply with all applicable CALEA Standards to achieve accredited status. “Accreditation is very important to the Novi Regional 911 Center because it is a way of measuring itself against nationally recognized standards and fits perfectly with the City’s commitment to increased professionalism and public safety," said Molloy,
The assessment team is composed of public safety communications practitioners from out-of-state agencies who have received specialized assessor training from CALEA. The assessors will review written materials, interview individuals, and virtually observe facilities where compliance can be witnessed.
Once the Commission’s assessors complete their review of the agency, they report back to the full CALEA Commission, which will then decide if the agency has met all the requirements for Communications accreditation.
Accreditation periods/cycles are four (4) years. In addition to the assessment, during this period the Novi Police Department must undergo a yearly compliance file review of standards conducted by CALEA and submit data and annual reports to maintain accredited status.
For more information on the Novi Police and Fire Departments, visit