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Boil Water Advisory has been lifted
Published: 1/13/2022
We are happy to report that both water quality tests have come back negative and the Boil Water Advisory for Novi, Commerce, and Walled Lake has been lifted! Once again we cannot thank the community enough for its patience and understanding through these unfortunate circumstances.

Boil Water Advisory lifted, main repairs ongoing
GLWA Field Service Crews and contractors working on the 14 Mile Water Transmission Main Repair (work that has been ongoing since October 2021 when a break occurred in Farmington Hills) have been able to isolate the leak, drain the work site, and identify a repair solution that, barring any complications, should be completed by the end of the week of Jan. 17.

Once the leak repair is completed, it is expected to take about one week for the line to be returned to full service, due to required steps that must be taken to ensure water quality.

It is also anticipated that two-way traffic should be restored on 14 Mile Road in Farmington Hills by the end of next week, if the leak repair proceeds without any issues.

Any additional updates will be provided on cityofnovi.org when available.

What to do now that the Advisory has been lifted?
Residents and businesses should turn taps on slowly and run the water to flush water pipes for five minutes. You may also need to clean appliances such as water softeners, filter units, water dispensers, and ice makers. Read the owner's manual for directions to clean appliances.

Additional information can be found at oakgov.com or by calling 800.848.5533.

Ways to stay connected

The City of Novi uses a variety of platforms to keep people informed during emergency events. Please take the time to learn about our communication methods and be sure to choose the ones that work best for you.
  • Immediate text message updates are sent via Nixle. Residents can sign up by simply texting their zip code to 888777 or visiting nixle.com.
  • Urgent alerts and updates are announced on the City of Novi's Nextdoor site, Facebook Page, and Twitter account.
  • More detailed information is shared via email in our e-newsletters. Residents should sign up for The Six and business owners should sign up for Novi Business Connection.
  • Timely updates are shared on the City's website cityofnovi.org. Put this in your bookmarks or add us to your favorites.
  • Speak with a member of the City team during normal business hours, 8am-5pm, Monday-Friday, by calling 248.347.0460. For afterhours emergencies including water/sewer, please call 9-1-1.